Privacy Policy

At AZAYA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you visit our wellness center or use our services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, address, email address, phone number, and other contact details when you voluntarily provide them to us during registration, inquiries, or when using our services.

b. Health Information: As a wellness center, we may collect health-related information, including medical history, current health conditions, and treatment preferences, to provide you with personalized services. We will only collect this information with your explicit consent.

c. Payment Information: If you make any payments for our services, we may collect payment-related information, such as credit card details or other financial information. However, we do not store payment card details. All payment transactions are processed securely through third-party payment processors.

d. Website Usage Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, and browsing activities. This information helps us improve our website and provide a better user experience.

2. Use of Information

a. Personalization and Service Delivery: We use the information collected to provide you with personalized services tailored to your specific needs, appointments, and wellness programs. This includes communicating with you, responding to inquiries, and delivering the services you request.

b. Improving Services: We may analyze the information we collect to improve our services, customize user experiences, and enhance the effectiveness of our programs.

c. Communication: We may use your contact information to send you important updates, newsletters, promotional materials, and other relevant information about our wellness center. You can opt out of these communications at any time.

d. Legal Compliance: We may access, preserve, and disclose your information if required by law, court order, or governmental regulations.

3. Information Sharing:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as appointment scheduling, payment processing, or data analysis. These service providers are obligated to maintain the confidentiality and security of your information.

b. Legal Requirements: We may disclose your information if we believe, in good faith, that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraudulent activities, or respond to a court order or legal request.

c. Consent: We will obtain your explicit consent before sharing your personal or health-related information with any third parties not mentioned in this Privacy Policy.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure technologies and follow industry best practices to safeguard your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. When we no longer need your information, we will securely dispose of it.

6. Your Rights:

You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any questions regarding your personal information, please contact us using the information provided at the end of this Privacy Policy.

7. Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AZAYA

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.